Safe & Vault Services

In most cases, yes. Our certified safe technicians use specialized tools and techniques to open safes without causing damage. We prioritize non-destructive methods that preserve your safe's integrity and security. However, in some rare cases where the safe mechanism has failed completely, minimal damage might be necessary, which we would discuss with you before proceeding.

We recommend having your safe serviced every 1-2 years for optimal performance. Commercial safes used daily may need more frequent servicing (every 6-12 months). Regular maintenance includes lubrication of moving parts, checking boltwork alignment, testing electronic components, and ensuring the door seal is intact on fire-rated safes.

Please have the following information ready: safe manufacturer and model number (if known), type of lock (mechanical dial, electronic keypad, etc.), the problem you're experiencing, and whether you have any keys or combination numbers. If possible, take photos of the safe and any identifying marks or labels to share with our technicians.

Yes, we specialize in electronic safe lock repairs and replacements. Common issues we address include dead batteries, faulty keypads, programming errors, and control board malfunctions. We can often repair the existing mechanism or replace it with a new electronic or mechanical lock if necessary.